INOC launches NOC services for subsea cable companies

INOC, a 24×7 Network Operations Center (NOC) and global provider of technology infrastructure monitoring, reporting and support services, announces the launch of NOC services for subsea cable companies. INOC will discuss its new NOC services offering for subsea networks at PTC’17: Changing Realities, the annual conference of Pacific Telecommunications Council (PTC), taking place January 15th-18th, 2017 at the Hilton Hawaiian Village Waikiki Beach Resort in Honolulu, Hawaii. INOC provides NOC services for subsea cable systems across a wide array of disciplines, including organizational procedure, documentation, customer on-boarding, event monitoring and quality control.

Delivering more than 95 percent of IP voice and data traffic, subsea cables have become a critical component to global commerce. Leveraging its existing experience and expertise in optical transport, INOC’s operational foundation is an excellent segue into satisfying the varied and complex requirements of subsea cable network providers. To support and enable these networks, INOC provides a full suite of NOC services to subsea cable companies including the monitoring and management of wet plant, Data Communications Networks (DCNs), and environmental elements including power, temperature and moisture, and facility access control, in addition to supporting the terrestrial network segments. As an ISO 27001-certified company, INOC also ensures the security of customer information assets across all processes and technology.

“Many subsea cable owner-operators that do not want to incur the substantial expense of building and operating their own Network Operations Center often look to external NOC solutions,” says Prasad Ravi, CEO of INOC. “Our engineers possess in-depth, practical knowledge of coherent optical systems and advanced modulation techniques, an acumen that translates easily from the terrestrial to subsea network domain.”

Whether an optical network resides beneath the ocean or on land connecting an enterprise or data center between remote locations, the imperatives of 24/7 network operations have similarities. While the configurations and power requirements may differ on land and undersea, and the repair of cables requires different tactics depending on the location of the damage, issue detection, troubleshooting and follow-through processes remain the same and still enlists the optical expertise found in a seasoned NOC team.

INOC’s subsea cable customers are supported by INOC’s Optical NOC (ONOC), which is dedicated to optical network technologies with staff focused on monitoring and managing such networks. The ONOC is sensitive to low latency network requirements and momentary outages, and works rapidly to reduce the Mean Time To Repair (MTTR) for incidents.

More information: INOC