Farmers Insurance announced that it will use a digitally controlled mobile robot for in-field catastrophe claims handling and non-catastrophe property inspections, making it one of the first national P&C insurers to deploy a robotic quadruped.
Boston Dynamics created and customized “Spot” for use as early as fall 2021 to assess damage from such catastrophes as hurricanes, tornadoes, earthquakes, and wildfires. The robot will have sensors and cameras onboard, including a 360-degree camera and site documentation software to help reduce data-capture time.
Farmers is also exploring applications to help first-responder organizations during scenarios such as search and rescue operations and/or pre-inspections to assess safety.
Farmers efforts in the area of technology are driven by a long history of innovating for the customer and employee.
Spot joins the company’s use of technology including drones, manned aircraft and satellite technology to help enhance claims operational efficiencies. The company also uses virtual reality (VR) to help train claims representatives for home damage assessments.
Original Release: PR Newswire